Outsourcing

The outsourcing market is developing at an accelerated rate. Business arrangements are now made across jurisdictional, international and tariff barriers. The industry is becoming increasing sophisticated with shared services and offshore business models.

Some buyers are now looking at the value of bringing processes back in house, whilst others are looking to outsource the processes once considered core to the business.

Outsourcing can be the most important decision a business makes and in every case, needs to be handled extremely carefully. Most often it is with a view to lowering costs, increasing efficiencies, or both. We can advise you on all three major kinds of outsourcing, human (HRO), business process (BRO) and IT (ITO).

We can guide you on:

• Deciding to outsource.
  
• Procurement process for suppliers.
  
• Contract negotiations.
  
• Transition (including TUPE).
  
• Transformation.
  
• Ongoing service delivery (including issues of security).
  
• Renewal or termination of contracts (including 'insourcing').
  
• Public sector impact.
  
• EU thresholds.
  
• International considerations.